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This form is for OEM Reman Replacement Orders and Repair and Rebuild Orders Only — think of it as your ECU’s VIP boarding pass back to life. ✈️ This form is NOT for Programming/Cloning or Wire Harness Restoration services. ⚙️ Please use the correct form for those—trust us, it makes life easier for everyone involved. Please see below:
This form is for OEM Reman Replacement Orders and Repair and Rebuild Orders Only — think of it as your ECU’s VIP boarding pass back to life. ✈️ This form is NOT for Programming/Cloning or Wire Harness Restoration services. ⚙️ Please use the correct form for those—trust us, it makes life easier for everyone involved. Please see below:
Fill out every field carefully; missing or incorrect info is like showing up at the gate without ID — your order will stall, the system will sigh, and you’ll lose valuable repair time. Completing this form ensures we’ve got every detail to process your replacement quickly, accurately, and without unnecessary drama. Pro Tip 💡 Match your info exactly to your order — name, address, email, smoke signal, all of it. Our systems are automated, and one typo can slow your ECU’s big comeback. This form helps our techs zero in on your specific repair, no guessing games or mystery modules.
If your Reman Unit or Rebuilt Unit doesn’t magically fix everything, don’t panic — your unit’s still under warranty. Ship it back and we’ll give it another look. Just remember, if the same problem persists, odds are your vehicle is having the meltdown, not the ECU. 🔧
All Repair & Rebuild Services are non-refundable. 🧰 Parts are replaced and labor is performed based on the problem descriptions and diagnostic codes you provide. By sending in your unit, you confirm you’ve read, understood, and agreed to this policy.
Service does not include Fire Damage, Broken Plugs, and/or Mapping (additional fees may occur).
Our Wiring Harness Restoration Services typically have a turnaround time of 5 to 10 business days (Prepaid Orders receive priority). While we strive to meet these deadlines for the majority of our services, we cannot guarantee them due to potent
Service does not include Fire Damage, Broken Plugs, and/or Mapping (additional fees may occur).
Our Wiring Harness Restoration Services typically have a turnaround time of 5 to 10 business days (Prepaid Orders receive priority). While we strive to meet these deadlines for the majority of our services, we cannot guarantee them due to potential delays beyond our control. We will make every effort to communicate any delays to you promptly. It is advisable to allow for a few extra days in your planning.
There are No Refunds on Tests, Programming, or Repair and Rebuild Services.
All Units are Tested, then Rebuilt, and then Tested again by a Computer Specialist
ALL SERVICES are subject to a Test Fee and Shipping (if applicable):
Our Repair and Rebuild Services typically have a turnaround time of 3 to 5 business days (Prepaid Orders receive priority). While we strive to meet these deadlines for the majority of our services, we cannot guarantee them due to potential delays beyond our control. We will make every effort to communicate any delays to you promptly. It is advisable to allow for a few extra days in your planning.
If you are in a crunch for time, please ask about our 24 Hrs Option or our Replacement Option.
ALL SALES MUST BE PURCHASED THROUGH WEBSITE ONLY!!! ( failure to do so REGULAR pricing will apply) ALL PURCHASES MUST BE MADE PRIOR TO SENDING UNIT IN FOR REPAIR (failure to do so REGULAR pricing will apply ). ADJUSTING OF PRICES WILL NOT BE GRANTED . CORRECT SERVICE MUST BE PURCHASED FOR EACH UNIT OR SERVICE ( failure to do so additional services will apply at REGULAR pricing ). WEBSITE PRICES ARE ONLY FOR WEBSITE PURCHASE ONLY!!! PAST SALES WILL NOT BE HONORED (if you wish to have sales price must purchase while on sale is on ). SHIPPING CHARGES MAY APPLY ON ALL SALES.
Units that have been previously opened & damage in opening process, additional charges will apply for the repair of the damages done from improper opening, repair services do not cover negligent damage to the unit.
ACS is not responsible for lost or damage during shipping, packages that arrive damage to our facility will be declined.
How does a repair service work? Once a repair service is purchased, you must print out proper required repair form. Fill out all question on the form leave none blank, sign and date form. If sending in multiple units for repair each unit needs paperwork even if from the same vehicle. Package up your unit safely and send to address on repair form. There is a 1 to 3 day turnaround on most ("Per Unit or Per Service") from time of arrival & check-in process. Please note if your item is not prepaid prior to arrival full price will apply (no sales prices will be granted). We do not issue Refunds on Testing, programming or Repair Services. Technical Support is only for previous repairs & purchases. OEM part(s) are a must! PLEASE MAKE SURE PROPER DIAGNOSES IS DONE PRIOR TO SENDING UNIT IN!!! Units that have been previously opened & damage in opening process, additional charges will apply for the repair of the damages done from improper opening. Units that are UNATTENDED, UNPAID or UNCLAIMED for 30 days will be property of ACS.
All units get tested prior to repair. Repair services are a 50/50 chance of being repaired. If deemed not repairable, we have a large selection of replacement unit that are Plug & Drive and most ship out UPS free ground within 1 to 3 days from time order was placed & payment cleared "Core Charge may apply". If a unit is not repairable should you choose not to replace with us test fee & shipping will apply.
Copyright © 2017 Auto Computer Specialist - All Rights Reserved.
ACS Is Privately Owned & Operated ACS is not Affiliated with any Company
ACS reserve all rights to refuse service to anyone.