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Get up to 60% off this month when you buy on the website

SALE SALE SALE !!!

SALE LIMITED TIME ALL PURCHASES & REPAIRS MUST BE DONE THROUGH WEBSITE TO RECEIVE SALES PRICES

Warranty Form

Please read below for Policy & Procedures

Warranty, Returns & Shipping

Warranty Information

You have 14 days to send in old core on pre-paid label that will be provided (read below for return of core conditions), Upon Return & Receiving your OLD CORE your Warranty will be Activated ( failing to send in Old Core with-in 14day warranty will not be activated and core charge will apply ). Your unit will have 1 Year Warranty "on parts & units not discontinued", prorated after 6 months or 12,000 mi/19,300 km. The warranty is non-transferable applies only to original purchaser void if vehicle is sold! Auto Computer Specialist is not responsible for lost or mis-mailed units to us for warranty or R&R services. No warranty will be honored without receipts and without defected in hand. If a unit is lost we do not honor warranty and you must do a new purchase. If a warranty is issued a refund my not qualify. Warranty is subject to ACS approval.

Warranty Coverage

Your parts replaced in original repair service (if additional components go bad that were not part of the pre-existing repair service it will not be covered under warranty), Warranty does not cover any P0600 codes. EXCLUDING lost or stolen units, Fire, collision, oil and water damage. In addition, if the part is damaged due to pre-existing electrical shorts in your vehicle, you may be subject to a replacement charge. Please verify that your wiring harness, grounds, sensors, battery & battery terminals and all other components are in good working condition before installing your new computer. We do NOT pay for any reimbursements such as shipping, legal fees, lost wages, car rentals, towing bills, storage fees, Mechanics labor or parts. The warranty also does not cover any damages to the ECM that is done by accident's, tampering of factory programming or aftermarket products, chips or programmers. 

Shipping

*NO REFUNDS ARE ISSUED FOR SHIPPING AND HANDLING* 

FREE Ground Shipping UPS in the USA  *An additional $25 charge for shipping to HI, AK and PR will apply*.  We DO NOT Ship international prior arrangements must be made. International shipping must be paid by Buyer or if sending in for Repair must be sent in with prepaid label.

ACS does Free Ground Shipping with UPS on Selected Purchases Only. Shipping coming or going for Repair Warranty must be paid by buyer.  Auto Computer Specialist is not responsible for lost or mis-mailed units to us for warranty or repair services (units or items must be insured by customer). Auto Computer Specialist is not responsible for lost or damage unit shipped out ( units or items must be insured by customer).  If other shipping methods are needed please contact us at (954) 513-8359 for further arrangements. Core Return Labels are not for defect, warranty or refund returns. 

Return Policy

This is an electrical part. If you have any questions about this part, please e-mail or call us. If you do not want this part, 1) You may return the UNOPENED , UNUSED & UNINSTALLED part within 14 days of delivery for a full refund “ The Plug Seal & Warranty stickers must not have been TAMPERD, ALTERED or REMOVED for a full Refund minus Shipping & Handling “ . 2) After 14 days refund 50% restocking fee will be charged for Prepping, Rebuilding, and Programming Cost & Tech Time’. Minus any shipping and handling. If the part was misdiagnosed or part was installed for testing there is a 60% restocking fee off of the refund”. The returned part must be in the same condition and working as when we shipped it to you. 

Core Return

All of our sale are with exchange of old core. Must send in core to activate warranty. If core is not sent in with-in 14 days no warranty will be issued. If you wish to keep your core a core will apply. Cores being returned must be in good condition (no dents) never been opened unless by a professional company. Must have all its components inside & outside. No fire damage, no heavy oil damage, no water damage. Core Return label may not be used for a warranty or refund return. Out of country purchases must pay a non-refundable core charge up front. 

Refunds

NO REFUNDS AFTER 14 DAYS OF RECEIVED DATE. NO REFUNDS ARE ISSUED WITHOUT PROOF OF RECEIPTS. NO REFUND ON REPAIR SERVICES, TESTING OR PROGRAMMING SERVICES A PARCEL CREDIT GETS ISSUED FOR NEW PURCHASE. REFUNDS ARE DONE ONCE UNIT IS RECEIVED BACK! IF WARRANTY WAS ISSUED REFUND MAY NOT APPLY.

We do not pay refund return shipping charges. If you ordered the wrong part we will exchange it for the correct part if you pay the shipping.  Auto Computer Specialist is not responsible for customers that don’t want to pay a workshop, lost or mis-mailed units to us for warranty or repair services


HOW SALES WORK

ALL SALES MUST BE PURCHASED THROUGH WEBSITE ONLY!!! ( failing to do so REGULAR pricing will apply) ALL PURCHASES MUST BE MADE PRIOR TO SENDING UNIT IN FOR REPAIR (failing to do so REGULAR pricing will apply ). ADJUSTING OF PRICES WILL NOT BE GRANTED . CORRECT SERVICE MUST BE PURCHASED FOR EACH UNIT OR SERVICE ( failing to do so additional services will apply at REGULAR pricing ). WEBSITE PRICES ARE ONLY FOR WEBSITE PURCHASE ONLY!!! PAST SALES WILL NOT BE HONORED (if you wish to have sales price must purchase while on sale is on ). SHIPPING CHARGES MAY APPLY ON ALL SALES.